Thursday, December 3, 2009

Tam in the Gam- The Official Record

Between the laughing and the crying, through pouring rain and scorching heat, after dropping dead mice down the latrine and before cooking mac ‘n cheese for the millionth time to quell the unstoppable hunger pains, I actually did squeeze in some work.

I know I have tried to explain what I do, but I always seem to get off track with some story about a gecko secretly pooping on my bedsheet or my friend eating a boa constrictor or the ram that sits next to us on public transport. So here, I am posting an official record of the work I did. Just in case you wanted to know, just in case you wonder what I did with my time, and just in case you know of a job I can get based on my stunning qualifications.

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Volunteer Name: Ms. Minh-Tam (Tammy) Truong
Country of Service: The Gambia, West Africa


Ms. Minh-Tam (Tammy) Truong began her work with Peace Corps in Bolivia, South America but her service was interrupted when volunteers were evacuated from the country in September 2008 due to political unrest. She then elected to transfer to the Gambia, West Africa where she served as a volunteer in the Environment and Natural Resource Management program.

Training Summary

Ms. Truong arrived in country on October 23, 2008 and took part in a three month training program consisting of:

Technical Training and Trainee Directed Activities (136 hours): Covered environmental challenges faced in the Gambia and proactive agro-forestry practices, improved agriculture and horticulture techniques, natural resource management strategies, and environmental education skills.

Language Training (150 hours): Formal and informal Mandinka language lessons enhanced by living with a Mandinka host family. Rated at Intermediate-High language proficiency level at close of training.

Cross-cultural Training (20 hours): Increased awareness and understanding of Gambian culture, history and politics of the Gambia, Islam in the Gambian context, traditional beliefs and taboos, gender roles, and non-verbal communication.

Health Sessions (30 hours): Included preventative health measures, self-diagnosis, and basic medical treatment

Safety and Security Sessions (8 hours): Emphasized a lifestyle that reduces risk at home, work, and during travels, dealing with unwanted attention, and emergency action plans.


Work Summary

Ms. Truong was based in the coastal village of Sanyang, approximate population of 10,000. Her work included management and coordination of the Sanyang Women’s Community Garden and Skills Center and performing market research, informational surveys, and sales and marketing training in her role as a business consultant for Gambia is Good, a U.K. based NGO. She was also a fundraising coordinator for the Against Malaria bed net campaign raising $15,000. In her free time she completed various projects in graphic design and wrote blog entries detailing her Peace Corps experience to share with those back home.

Detailed Project Descriptions

Gambia is Good
Pro-poor horticulture marketing NGO linking rural farmers to the tourism industry. Promoting locally grown fruits and vegetables and reducing imported products, Gambia is Good helps its farmers move from subsistence agriculture to commercial enterprise to create sustainable livelihoods

Gambia is Good Business Consultant

Training of Sales and Marketing Team- Established customer database, led training sessions on sales techniques, customer service, marketing and advertising. Helped to improve inefficiencies.

Promotion and Sales- Designed display stand to increase impulse buys at point-of-sale, designed awards to recognize highest-volume vendors, and wrote script for radio ads.

New Item Feasibility and Customer Satisfaction Surveys- Designed and executed detailed surveys through interviews with purchasing officers, chefs, and general managers of major customers.

Competitor Benchmarking- Researched pricing, product availability, and selection of major competitors.

Agricultural Excursion Tour- Designed tour taking into account logistics, time-frames, and feasibility. Composed tour description for marketing product to tour operators.

World Bank Mango Processing Facility Project- Local Market Researcher

Conducted detailed market analysis seeking most compelling opportunities to maximize value of mangos, including both fresh and processed products. Results of market analysis used to carry out feasibility study and business plan to capture identified opportunities. Estimated local demand for mango products through interviews with importers, wholesalers, and retailers.

Agricultural Extension Support Officer- Liaison between Gambia is Good and Sanyang Women’s Community Garden and Skills Center, a key vegetable production site. Duties included:

Increasing technical capacities and horticultural capabilities among associated farmers

Coordinating with production managers to ensure timely sowing of correct varieties
Reporting activities and progress of producers to Gambia is good general manager and production managers

Sanyang Women’s Community Garden and Skills Center- Joint project between the Gam-Holland Foundation and Sanyang community aiming to provide income generating opportunities to increase rural female earning potential.

Managed various activities within the garden including inventory control, garden bed layout and demarcation, and supervision of reservoir and fence construction teams.

Nominated to Board of Directors as garden expanded from 4 to 12 hectares, and membership increased from 300 to 600 members. Planned long term objectives and membership rights and privileges. Instrumental in devising simple database management strategy for recordkeeping of member registration fees.

Represented the community organization at the Association of Small Scale Enterprises (ASSET). Networked with other member organizations, gaining access to tourism fairs for marketing and promotion and coordinating with Dutch agricultural expert to bring specialized trainings in improved gardening techniques

Wrote grants to secure additional funding for continuing expansion and improvement of garden and skill center.

Against Malaria Bed Net Campaign- Teamed with U.K. based organization Against Malaria, and U.S.’s Suto Yediya, initiative focused on raising money and building awareness to help prevent the transmission of malaria through distribution and proper instruction on the use of treated bed nets.

Co-chair of country’s web-based fundraising efforts. Personally raised over $1800 in an effort that yielded $15,000 over the course of five months.
Published newsletters to motivate fellow volunteers and track fundraising progress

Graphic Design Projects

Worked with local restaurant owner in tourism sector to plan and design menus for upcoming season

Performed edits and created publication design of “Freebee-The Gambia”, a beekeeping manual to be distributed to 30 communities.

Intercultural Exchange- Posted over 80 blog entries detailing life in a developing country through the eyes of a volunteer, initiating dialogue and facilitating cultural exchange to fulfill one of Peace Corps main goals. Online readership of several hundred individuals.